We receive orders 24×7, but recipient business hours are from 10am to 6pm Monday to Friday.
All orders will be prepared and dispatched within 2 working days of placing the order with our preferred carriers.
Even though delivery time is stipulated and not in our ultimate control, we expect the customer to receive the ordered product within 4-6 working days of dispatch.
All orders are processed within 2-3 business days. Orders are not shipped on weekends or public holidays. If we are experiencing a high volume of orders, shipments may get delayed by a few days.
If there is going to be a significant delay in the shipment of your order, we will contact you via email, SMS, or telephone.
What locations do you deliver to?
We primarily ship through our channel partner Shiprocket. Our coverage areas are limited to the areas covered by our channel partner.
What locations do you deliver to?
We primarily ship through our channel partner Shiprocket. Our coverage areas are limited to the areas covered by our channel partner.
How do I track the delivery of my order?
We email you the tracking reference number of your shipment once the product is shipped to your address. If you have any other queries, reach out to info@surasalife.com.
What is the standard delivery time?
Please allow us 6-8 days to deliver your order. Orders in Metro areas usually reach within 4 days .
Is the Cash on Delivery (C-O-D) OR Pay on Delivery (P-O-D) option available ?
No, we do not offer Cash on Delivery (C-O-D) and Pay on Delivery (P-O-D). .
